Executive Order 2020-21 allows critical infrastructure workers to continue work. These workers include some workers in the insurance industry, but only to the extent that their work cannot be done by telephone or remotely. This includes insurance companies, health maintenance organizations, third party administrators, nonprofit dental care corporations, producers, adjusters, and any workers necessary to the continued operation of these entities.
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https://www.michigan.gov/whitmer/0,9309,7-387-90499_90705-522626–,00.html